Frequently Asked Questions
DO YOU SHIP INTERNATIONALLY?
No, we ships to the Continental US, US P.O. Boxes, Alaska and Hawaii.
WHAT SHIPPING OPTIONS ARE AVAILABLE?
USPS First Class Mail or Priority Mail in case of bigger orders.
When you shop with us, we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return your unused merchandise for a replacement or refund of the purchase price within 45 days of purchase. Refund checks are not available for gift returns. You must pay for shipping. Shipping costs are non-refundable. Merchandise older than 45 days is not eligible for return. The return policy is valid on purchases of unused merchandise made directly at this website. You must have a valid receipt or proof of purchase.
Return Shipping Responsibility – The cost of returning the product to us is up to the customer.
Discontinued Item Returned – If the item you returned is discontinued and is no longer available, we will automatically replace your item with the most comparable item currently manufactured by us. If nothing is available, we will notify you to discuss the next steps.
Replacement Requests – We will replace any item found to be defective in material or workmanship with the most comparable current item. We do not accept special requests, nor do we have the ability to upgrade in exchange for money.
No Defect Found – Products found not to be defective in material or workmanship will be returned directly to you with a letter stating why.